To use the Check-In Scan app, you need at least a smartphone with a camera and an internet connection that meets the following requirements:
Additionally, since the application offers a trial mode, we invite you to download it and try it yourself to discover all its features before activating it with your accommodation.
It is the machine-readable zone (lines with letters and numbers) in passports and IDs that allows them to be scanned automatically. Our application scans the "barcode" of passports and identification cards, complying with data protection laws. You can find it at the bottom of the passport or on the back of an ID card. It's something like the following.

You can sign digitally from the screen of your mobile or tablet; You can use a digital pen or directly with your finger.
Yes, you can contact our support team in several ways:
We comply with data protection laws (GDPR) and only store what is strictly necessary.
All confidential information, such as guest data and police access codes, is encrypted with 2048-bit RSA in our database.
Access is exclusively through our web panel or app, protected with a secure SSL connection.
We do not send access data via email and we clean our servers every night to remove unnecessary documents.
This way, we ensure that your data is always protected under the highest level of security.
Additionally, you can read the Privacy Policy of Check-in Scan.
Recently, we have implemented improvements, such as SES compatibility, unique check-in links, advanced automations with property management systems, tourist tax calculation, and security deposits. If you have any ideas, please contact us through the support chat available on both the website and the mobile app, we will be happy to hear them. If you have any ideas, please contact us through the support chat available on both the website and the mobile app, we will be happy to hear from you.
Check-In Scan currently works with integrations that give you the possibility to have everything synchronised across multiple platforms, such as smartlocks or PMS.
And we also have a variety of partnerships and collaborations through which we conduct different sessions such as webinars or attendance at events. You can check the calendar and stay updated in the Events section of Check-in Scan.
If you are in the vacation rental business, whether renting, managing, or owning properties intended for this purpose, you probably already know that these properties are known as "Tourist Accommodation" (TA) and require a specific tourist license.
To legally operate a vacation rental ("Tourist Accommodation"), you must:
Check-In Scan allows you to carry the reception of your tourist accommodation in your pocket, offering a complete and flexible solution for all types of check-ins:
Check-In Scan is compatible with a wide variety of tourist accommodations, including:
In Check-In Scan, you can assign different roles and conduct tests before using the platform in a real way:
Yes, with Check-In Scan you can manage multiple properties from a single account. The platform is designed to facilitate centralised management, allowing you to efficiently control all your accommodations from a single dashboard.
We offer different plans according to your needs. Check our prices page to see the updated rates.
Additionally, we have a sales and support team available to you if you need more information through the chat available on our website. By email at info@checkinscan.com. Calling us at +34 951 82 98 60. Sending us a WhatsApp to 613 03 23 51.
Check-in Scan accepts the following valid identification documents:
Data from a driver's license can also be entered manually, although this type of document cannot be scanned automatically
Yes, Check-In Scan is a completely reliable and secure platform:
If you cannot be present, Check-In Scan offers several options to ensure the check-in process remains easy and legal:
Yes, the Check-In Scan registration process is fast, intuitive, and easy to follow.