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Self check-in: Automatic check-in and Remote check-in

Self-check-in is an extension of online check-in. It allows guests to check in online, granting them remote access to the property.
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Avoid trips to deliver the keys to the guest.

Optimise time with remote check-in management by the traveller. Physical contact with the guest is not necessary if the smart lock is integrated with the check-in process. Functionality already available with check-in Scan.

Autonomy of self check-in

The platform registers guests using the MRZ code from their ID and identifies each guest by room and reservation, being able to import the reservation calendar from the main reservation systems.
  • Avoid travel and save time.
  • Both you as the owner and your guests will be able to enjoy the convenience of the self check-in process.
  • Shorter waiting time for the guest at check-in, which translates into a better accommodation experience.
  • Self check-in allows for flexible arrival times for guests.
  • Avoid physical keys and integrate through the platform with your smart lock.

What is the self check-in process like?

Smart Lock

  • First, the guest completes the registration by checking in online and verifying their identity.
  • Subsequently, a link will be sent to you via messaging channels with the virtual key or code in the case of a security box, as well as the instructions to access the accommodation.
  • Opening the accommodation using the mobile phone or with the physical key inside the safe.

Key in hand

  • First, the guest completes the registration by checking in online and verifying their identity.
  • The guest receives a message through the messaging channels with the instructions they need to follow to pick up the keys to the accommodation in person.
  • Key collection to access the establishment.
  • At the time of check-out, the keys must be left at the collection establishment.

How does the integration process of Check-in Scan with smart locks work?

  • Update the properties that work with smart locks.
  • Integrate with the smart lock you are using.
  • Send the access information to the guests.

More than 8 million check-ins sent to the authorities

Experts in guest registration – what are you waiting for?
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Advantages of Automatic and Remote Self Check-in for the Owner

  • Avoid travel for key delivery to your guests.
  • Your guests will be able to check in remotely.
  • The platform identifies and registers the identity of the guests.
  • Automatic data transmission to the relevant authorities.
  • Achieve an improved check-in experience by optimising times.
  • Possibility of unlimited check-ins available.

Frequently asked questions

In case you cannot open the lock because they have not received the code, you can generate and send them a code via messaging services.

If it was a lock error, you should contact the relevant lock provider.

At Check-in Scan, we have integrations with the leading smart locks on the market.

Once the functionality is activated, you can choose your smart lock provider.
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