The Useful Information feature in Check-in Scan revolutionizes your guests’ pre-arrival experience by transforming basic data into complete, personalized guides. From detailed descriptions to interactive maps and multimedia resources, this all-in-one tool integrates seamlessly into your online check-in flow, reducing queries and improving customer satisfaction.
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Enabling “Useful Information” in the Check-in Scan app is simple and takes just 15 minutes. Access the dashboard, select “Your accommodation information,” and generate detailed descriptions including arrival times, access codes, house rules, and key data about your property.
The integrated artificial intelligence will automatically translate all content. For example, a host in Málaga could configure: “Arrival between 15:00–20:00. Safe box code: 1234. WiFi: GuestNet (password: Bienvenido2026). Public parking 200m away.” This information automatically appears when the guest completes all the steps of the check-in in Spanish, English, French, Italian, and Portuguese, ensuring they receive it at the optimal moment without prior spam. It is ideal for hosts with international clientele.
Avoid arrival confusion by copying your property’s direct Google Maps link. Guests get step-by-step navigation directly from their mobile, which is essential in complex areas such as Costa del Sol where traffic and public parking complicate initial access.
For hosts with several units, configure specific locations per booking. The system automatically syncs the optimal route, including alternatives due to roadworks or local events. This feature integrates with smart locks, sending the full guide together with the access code.
Upload up to 10 high-quality images (max. 5MB) showing bedrooms, kitchen, pool, or terrace, and embed YouTube/Vimeo videos such as 2-minute virtual tours. For holiday rentals in Andalusia, boho chic style photos connect emotionally with current trends among your millennial guests.
Highlight airports (AGP 15km away), supermarkets (Mercadona 500m away), hospitals (Quirónsalud Málaga), beaches, and beach bars. Each point includes its direct Google Maps link. Limit to 8–10 items to avoid overwhelming guests, customizing by season: summer (beaches, nightlife), winter (24h pharmacies, shopping centers).
Add exclusive recommendations such as “family-run Italian restaurant 3 minutes away” or “official sightseeing bus stop.” This section turns your guide into a competitive advantage, encouraging upsells such as private transfers or local experiences. In Málaga, link to the Port, Alcazaba, or Cathedral to stand out.
More than 8,500 hosts trust Check-in Scan, having processed 8 million check-ins to the authorities. The Pre-arrival Guide eliminates unnecessary calls, minimizes incidents due to non-compliance with rules, and enhances the premium perception through professional multimedia.
Set up your first Pre-arrival Guide in 15 minutes. Direct support: +34 951 82 98 60 or info@checkinscan.com. 2026 updates include AI for dynamic points of interest (real-time traffic, local events).
